terms & conditions
PRIVACY POLICY
Your privacy matters to us. At The Coterie, it is our policy to respect your privacy and comply with all applicable laws and regulations regarding any personal information we may collect about you, including through our website www.coteriegroup.com and other platforms we operate.
This policy was last updated on 23 August 2025.
INFORMATION WE COLLECT
We collect both information you knowingly provide (for example, when signing up for updates, promotions, or contacting us) and information automatically transmitted by your devices when you access our website or services.
LOG DATA
When you visit our website, our servers may automatically record standard log data from your browser. This may include:
- Your IP address
- Browser type and version
- Pages visited and time spent on them
- Date and time of your visit
- Technical details related to any errors
While this information alone may not identify you personally, it could potentially be combined with other data to do so.
PERSONAL INFORMATION
We may request personal information, such as:
- Name
- Email address
- Phone number
- Nationality
WHY WE PROCESS YOUR INFORMATION
We only collect and use personal information where it is necessary and has a clear purpose—for example, to provide services, respond to inquiries, or improve your experience with us.
HOW WE COLLECT AND USE INFORMATION
You may provide information when you:
- Subscribe to updates via email or social media
- Access our content through a mobile device or browser
- Contact us by email, social platforms, or similar technologies
- Mention or tag us on social media
- Register through third-party platforms to receive communication from us
We may use this information to:
- Communicate with you
- Maintain internal records and administration
- Improve services and promotions
We may also combine data we collect with information from trusted third-party sources.
SECURITY OF YOUR PERSONAL INFORMATION
We take commercially reasonable steps to protect your personal data from loss, theft, misuse, or unauthorised access. However, no online method is completely secure, and we cannot guarantee absolute protection. We will always comply with data protection laws in the event of a breach.
RETENTION OF DATA
We retain personal information only as long as necessary for the purposes outlined in this policy. If no longer needed, we will delete or anonymise your data unless required by law, regulatory compliance, or legitimate business purposes (e.g., accounting or reporting).
CHILDREN’S PRIVACY
Our services are not directed at individuals under the legal drinking age, and we do not knowingly collect personal data from anyone under this age.
DISCLOSURE TO THIRD PARTIES
We may share personal information with:
- Affiliates or related entities within The Coterie Group
- Service providers (e.g., IT, hosting, analytics, marketing)
- Employees, contractors, and trusted partners
- Event sponsors or promoters (e.g., competitions or campaigns)
- Regulators, courts, or law enforcement where legally required
- Third parties assisting with services or marketing
INTERNATIONAL TRANSFERS
Your personal data may be stored or processed in locations outside your country. Where such transfers occur, we will ensure they comply with applicable laws and that your information remains protected in line with this policy.
YOUR RIGHTS
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or outdated information
- Withdraw consent for direct marketing or unsubscribe from communications
- Request deletion of your personal data when no longer required
- Lodge a complaint with a relevant regulatory authority if you believe your rights have been breached
COOKIES
Our website uses cookies to better understand your preferences and browsing behaviour. Cookies are small pieces of data stored on your device and accessed when you return to our site. They help us serve relevant content and improve your experience.
THIRD-PARTY LINKS
Our site may contain links to external websites not operated by us. We are not responsible for their privacy practices or content.
CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our business practices, website, or legal requirements. Updates will be posted on this page, and in cases where required, we will seek your consent for significant changes.
CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
manager@coteriegroup.com